FAQs
For more detailed shipping policy, please check https://petjc.com/policies/shipping-policy
2-7 working days Free express delivery to EU only for automatic cat litter box shipping from Germany warehouse. 3-15 working days delivery to US or EU for all products are shipped from China.
We have a 30-day return policy, which means you can request a return within 30 days of receiving the item.
To be eligible for a return, your item must be in the same condition as the item you received, unworn or unused, labeled and in its original packaging. You will also need a receipt or proof of purchase.For specific return procedures and fees, please contact support@petjc.com
For more detailed return policy, please check https://petjc.com/policies/refund-policy
Yes, all orders are free tax.
For more detailed shipping policy, please check https://petjc.com/policies/shipping-policy
Special promotion of used items from Amazon customer orders returned from the function of all normal can be used, but the product will exist minor wear and tear, minor bumps and other defects exist, so the price is very good. Because the product is returned from an Amazon order, so it can not be invoiced.
Customers who purchase this product can also enjoy the official PETJC after-sales service guarantee, including after-sales questions and answers, technical support, product maintenance, etc. (After the purchase of the hands found to have serious damage please contact us promptly, we will solve the relevant problems for you)